Epic

withepic.com · Redwood City, United States of America

Epic is a technology company that provides a digital reading platform and subscription service offering a large library of children’s books, audiobooks, and educational videos to families and schools. The company licenses content from publishers and distributes it via web and mobile apps, generating revenue through consumer subscriptions and institutional licenses for classrooms and districts. Its platform is used by educators to support literacy and independent reading for elementary-age students.

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Revenue
$25.0M
Employees
150
Founded
2013
Headquarters
Redwood City, United States of America

What 284 Arbolus experts think of Epic

284 customers have reviewed Epic so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Epic

Total customers 284 250 current · 34 former
Reviews growth +71 in six months
Seniority of respondents
  • C-Suite 68% (193)
  • Director 20% (57)
  • Manager 12% (34)
Not specified Director NPS 10 Will renew
Operations Manager C-Suite NPS 10
Finance Leader C-Suite NPS 10

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Sentiment

45 Net Promoter Score, from 284 scored reviews
  • Promoters 159
  • Passives 96
  • Detractors 29

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 12 reviews, accumulated up to each month. Category median 19 across 12 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 64%
  • Will renew 112
  • Undecided 55
  • Not renewing 7

Plan to renew, by seniority

  • C-Suite 62% 119 answers
  • Director 75% 32 answers
  • Manager 59% 17 answers
  • Not specified 67% 6 answers
  • 8.7/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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