Fathom Labs
Fathom Labs develops an AI-powered meeting assistant that records, transcribes, and summarizes video calls, helping professionals capture action items and notes automatically across tools like Zoom and Google Meet. The company serves knowledge workers, sales teams, and other business users on a subscription basis. It monetizes through paid plans with advanced features and team functionality.
- Product Analytics & Feedback
- Workflow Automation
- Revenue
- $3.5M
- Employees
- 35
- Founded
- 2020
- Headquarters
- San Francisco, United States of America
What 59 Arbolus experts think of Fathom Labs
59 customers have reviewed Fathom Labs so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Fathom Labs
- C-Suite 52% (31)
- Director 23% (14)
- Manager 25% (15)
Employer names and spend open once the report publishes.
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Sentiment
23 Net Promoter Score, from 59 scored reviews- Promoters 24
- Passives 25
- Detractors 10
Cumulative NPS by month
+0 over 4 months- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 23 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 40% 10 answers
- 50% 4 answers
- 75% 4 answers
- 9.1/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
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