Read AI
Read AI develops AI-powered meeting and communication analytics software that automatically records, transcribes, summarizes, and analyzes virtual meetings to improve productivity and collaboration for business users. Its platform integrates with major video conferencing and communication tools and is sold on a subscription basis to enterprises and teams. The company monetizes through tiered SaaS plans for individuals, teams, and organizations.
- Product Analytics & Feedback
- Workflow Automation
- Generative AI Platforms
- Revenue
- $6.0M
- Employees
- 70
- Founded
- 2021
- Headquarters
- Seattle, United States of America
What 108 Arbolus experts think of Read AI
The NPS distribution is largely positive, with most scores between 8 and 10, though a minority report scores below 6 citing privacy and compliance concerns. Renewal intent is high among large and engaged teams but more uncertain among lower spenders and those facing redundancy with native platform AI. Stickiness is greatest among users leveraging advanced features or enterprise-grade integrations, with many reporting critical time savings. Key expert themes include strong automation benefits, improved meeting efficiency, but frustration with bot privacy and data sharing defaults.Overall Customer Sentiment: Positive
Who reviewed Read AI
- C-Suite 65% (70)
- Director 15% (16)
- Manager 20% (22)
Employer names and spend open in the full report, along with the other 105 customers.
Everything 108 customers told us about Read AI.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
29 Net Promoter Score, from 108 scored reviews- Promoters 53
- Passives 34
- Detractors 21
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 26 across 8 companies.
Praised
- Unified Knowledge Management
- Increased Accountability
- Significant Time Savings
- Upgrade Paths for Compliance
Criticised
- Privacy Risk and Compliance
- Loss of Differentiation
- Native Platform Competition
- Action Item Attribution Errors
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 46% 24 answers
- 33% 3 answers
- 67% 6 answers
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Read AI customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Read AI
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