Arbolus Intelligence

Reco.ai

reco.ai · Tel Aviv, Israel

Reco.ai provides a SaaS platform that analyzes SaaS application usage and user interactions to map data access, identify sensitive information, and detect risky behavior, helping organizations manage data security and compliance across their cloud tools. The company serves mid-market and enterprise customers that rely heavily on SaaS applications and collaboration tools, charging subscription fees for its security and governance platform.

  • Data Privacy & Protection
  • Security Operations (SIEM/SOAR)
Listed in
Revenue
$6.0M
Employees
55
Founded
2020
Headquarters
Tel Aviv, Israel

What 19 Arbolus experts think of Reco.ai

The NPS distribution is skewed between 7–10 for most experts, reflecting generally positive sentiment around Reco.ai's ease of use, automation, and regulatory value, while a few detractors (NPS 6) highlight caution around maturity and integration gaps. 76% of respondents indicate intent to renew; others are unsure or piloting. Stickiness rates are higher (>1 year in use) among those rating NPS 8 or above. Major themes include rapid integration, strategic value for compliance, strong technical support, and some concerns regarding startup maturity and depth of integrations.Overall Customer Sentiment: Positive

Who reviewed Reco.ai

Total customers 19 18 current · 1 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 89% (17)
  • Manager 11% (2)
Security Leader C-Suite NPS 8 Undecided Submitted Oct 2025
Engineering Leader C-Suite NPS 9 Will renew Submitted Oct 2025
People Partner Manager NPS 8 Undecided Submitted Jul 2026

Employer names and spend open in the full report, along with the other 16 customers.

Everything 19 customers told us about Reco.ai.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

31 Net Promoter Score, from 19 scored reviews
  • Promoters 7
  • Passives 11
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 18 across 7 companies.

Praised

  • Ease of Use and Integration
  • Regulatory Risk Reduction
  • Automated Remediation and Governance
  • Expanding Integration with Marketing and CRM Platforms

Criticised

  • Manual Maintenance Requirements
  • Integration Coverage and Scalability
  • Startup Maturity and Feature Gaps
  • Scalability and Ecosystem Fit

What customers say

Ease of Use and Integration
“Our users find the dashboard intuitive, the integration process straightforward, and the overall setup quick, with robust support always available.”
Regulatory Risk Reduction
“Reco is mission critical for us in reducing reputational and regulatory risk, especially in monitoring data sharing and controlling unauthorized AI use in compliance-heavy environments.”
Automated Remediation and Governance
“I highly recommend Reco because it excels at automated remediation driven by policy-based controls for the identity lifecycle and access off-boarding.”

Renewal intent

Plan to renew 65%
  • Will renew 11
  • Undecided 6
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 15 answers
  • Manager 50% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

Top alternatives

Most weighed by Reco.ai customers

Report

Customer Report - Sep 2026 Sep 2026 19 + 0

Other companies in both categories with a customer report.

See all 3,014 Data & Analytics companies →

For people who use Reco.ai

Do you use Reco.ai at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 19 customers of Reco.ai have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.