RECORDED FUTURE
Recorded Future is a cybersecurity intelligence company that provides a SaaS platform delivering real-time threat intelligence on adversaries, vulnerabilities, and risks to enterprises and government agencies. Its products integrate with security tools such as SIEM, SOAR, and endpoint platforms to help security teams detect, investigate, and mitigate cyber threats. The company generates revenue through subscriptions to its intelligence platform, data feeds, and related services.
- Cybersecurity Services
- Security Operations (SIEM/SOAR)
- Data Privacy & Protection
- Revenue
- $260.0M
- Employees
- 850
- Founded
- 2009
- Headquarters
- Somerville, United States of America
What 76 Arbolus experts think of RECORDED FUTURE
NPS scores are strongly positive, with a majority in the 8–10 range. Renewal intent among high spenders and mature teams is strong, though smaller teams cite cost as a con. Stickiness is highest in organizations with more than a year’s experience, robust integrations, and advanced operationalization. Key feedback themes include intelligence quality, actionable context, integration depth, and cost/value tensions, with operational maturity driving value realization.Overall Customer Sentiment: Positive
Who reviewed RECORDED FUTURE
- C-Suite 67% (51)
- Director 15% (11)
- Manager 18% (14)
Employer names and spend open in the full report, along with the other 73 customers.
Everything 76 customers told us about RECORDED FUTURE.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 76 scored reviews- Promoters 34
- Passives 31
- Detractors 11
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 36 across 4 companies.
Praised
- Threat Intelligence Breadth and Context
- Integration and Support Quality
- Operational Efficiency Gains
- Tailoring for Mid-Market Segments
Criticised
- Competitive Price Pressure
- Quality and Timeliness of Intelligence
- Risk of Overcomplexity and Underutilization
- Resource Requirement for Actionability
What customers say
Renewal intent
Plan to renew 52%Plan to renew, by seniority
- 50% 36 answers
- 63% 8 answers
- 50% 6 answers
- 8.9/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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