CloudSEK

cloudsek.com · Bengaluru, India

CloudSEK is a cybersecurity company that provides an AI-driven digital risk protection platform to help enterprises detect, assess, and remediate external threats across the surface, deep, and dark web. Its products monitor for data leaks, brand abuse, infrastructure exposures, and attack surface vulnerabilities, selling subscriptions primarily to large and mid-sized organizations in sectors such as financial services, technology, and retail.

  • Cybersecurity Services
  • Security Operations (SIEM/SOAR)
  • Data Privacy & Protection
Revenue
$12.0M
Employees
260
Founded
2015
Headquarters
Bengaluru, India

What 12 Arbolus experts think of CloudSEK

NPS scores are strong, with a mean of 8.3 and 70% scoring 8 or higher. Renewal intent is high, with the majority indicating 'Yes' or 'Not Sure', but only a minority showing clear churn risk. All customers are at the MoreThan1Year or LessThan1Year implementation stage, showing stable adoption. Key themes include proactive risk reduction, coverage of regional threats, and responsive support. Noise in alerting and manual processes are moderate concerns, especially for small, resource-constrained teams.Overall Customer Sentiment: Positive

Who reviewed CloudSEK

Total customers 12 10 current · 2 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 58% (7)
  • Director 17% (2)
  • Manager 25% (3)
Engineering Leader C-Suite NPS 9 Will renew
Engineering Leader C-Suite NPS 10 Will renew
Generalist Partner Manager NPS 7 Undecided

Employer names and spend open in the full report, along with the other 9 customers.

Everything 12 customers told us about CloudSEK.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

41 Net Promoter Score, from 12 scored reviews
  • Promoters 5
  • Passives 7
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Jul 8
  • Nov 8
  • Mar 8
  • Apr 8
  • Jul 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 41 across 3 companies.

Praised

  • High Detection Coverage and Regional Specialization
  • Actionable Intelligence and Proactive Security
  • Strong Support and Seamless Integration
  • Potential for Deeper Automation

Criticised

  • Alert Fatigue From False Positives
  • Dashboard Complexity and Alert Clutter
  • Integration and Setup Effort
  • Vendors With Fully Automated Takedown AI

What customers say

High Detection Coverage and Regional Specialization
“I value CloudSEK for its ability to discover India-specific threats—finding fake payment pages and brand impersonators that others missed.”
Actionable Intelligence and Proactive Security
“CloudSEK delivers more than alerts by providing actionable intelligence that lets us react quickly to external threats before they become incidents.”
Strong Support and Seamless Integration
“I appreciate their responsive support team and how well the platform integrates with our internal risk management workflows.”

Renewal intent

Plan to renew 58%
  • Will renew 7
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Director 100% 2 answers
  • Manager 33% 3 answers
  • 8.6/10 Average score from customers who will renew
  • 7.4/10 Average score from undecided customers

Top alternatives

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