Coalfire
Coalfire is a cybersecurity services firm that helps enterprises and government agencies assess, build, and manage their security and compliance programs, with a focus on cloud, payments, and regulated industries. It provides advisory, assessment, penetration testing, and managed compliance services across frameworks such as FedRAMP, PCI, HITRUST, and SOC. The company generates revenue through professional services engagements and ongoing managed and advisory contracts.
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $300.0M
- Employees
- 1,200
- Founded
- 2001
- Headquarters
- Englewood, United States of America
What 76 Arbolus experts think of Coalfire
NPS scores are strongly positive: 31% Promoters (score 9–10), 54% Passive (score 7–8), and 15% Detractors (score 6 and below). Renewal intent and stickiness are high among large and regulated enterprises, with positive adoption in compliance, IT, and security roles. Most experts cite strong advisory quality, robust audit support, and trusted technical depth as drivers of satisfaction, while common pain points include premium pricing, manual effort, and constraints on continuous monitoring.Overall Customer Sentiment: Positive
Who reviewed Coalfire
- C-Suite 74% (56)
- Director 18% (14)
- Manager 8% (6)
Employer names and spend open in the full report, along with the other 73 customers.
Everything 76 customers told us about Coalfire.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 76 scored reviews- Promoters 33
- Passives 33
- Detractors 10
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 27 across 6 companies.
Praised
- Strong Project Methodology and Support
- Deep Compliance Expertise
- Operational Reliability and Advisory Quality
- Continuous Compliance and Automation Platform
Criticised
- Competitive Automation Platforms
- Emerging AI and GRC Solutions
- Pricing Pressure and Consultant Variability
- Manual Effort and Limited Automation
What customers say
Renewal intent
Plan to renew 66%Plan to renew, by seniority
- 63% 35 answers
- 70% 10 answers
- 100% 1 answer
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
Most weighed by Coalfire customers
Report
More in Consulting & Professional Services and Security & Compliance
Other companies in both categories with a customer report.
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