Fieldwire
Fieldwire provides a construction management platform that helps general contractors, specialty contractors, and owners coordinate field work, manage plans and tasks, track issues, and document progress on jobsites. Its cloud and mobile software is used by field and office teams to share drawings, assign tasks, and capture photos and reports, sold on a subscription basis to construction firms of various sizes.
- Construction Project Management
- Project & Work Management
- Document Management & E-signature
- Revenue
- $25.0M
- Employees
- 180
- Founded
- 2013
- Headquarters
- San Francisco, United States of America
What 25 Arbolus experts think of Fieldwire
NPS scores average 7.7 with a sizable concentration of scores at 7–9. 55% of respondents gave a score of 8 or higher; only 2 respondents gave a detractor score (≤6). Renewal intent is cautious: 35% intend to renew, 51% are unsure, and 14% do not intend to renew. Stickiness is strong, with the majority citing deployment for more than a year. The main theme is positive sentiment on usability and feature set, counterbalanced by renewal hesitancy and some value concerns.Overall Customer Sentiment: Neutral
Who reviewed Fieldwire
- C-Suite 52% (13)
- Director 32% (8)
- Manager 16% (4)
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Sentiment
20 Net Promoter Score, from 25 scored reviews- Promoters 8
- Passives 14
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Mar 7
- Apr 7
- Jun 7
- Jul 7
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 35%Plan to renew, by seniority
- 22% 9 answers
- 33% 6 answers
- 100% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
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