Arbolus Intelligence

Flip GmbH

getflip.com · Stuttgart Feuerbach, Germany

Flip GmbH develops and provides an employee communication and engagement platform designed for frontline and non-desk workers, offering mobile apps and tools for internal messaging, news, and workflows to large enterprises. The company serves organizations in sectors such as retail, logistics, manufacturing, and healthcare, typically selling its software on a subscription basis. Its platform integrates with existing HR and IT systems to centralize communication and improve operational efficiency for distributed workforces.

  • Knowledge Management & Collaboration
  • Workflow Automation
Listed in
Revenue
$8.0M
Employees
120
Founded
2018
Headquarters
Stuttgart Feuerbach, Germany

What 10 Arbolus experts think of Flip GmbH

Flip enjoys generally positive sentiment, with NPS scores clustered from 7 to 9 across all insights, yielding a strong share of promoters. Renewal intent trends positive—most experts express intent to renew, with a minority (~15%) unsure, typically due to pending integration or feature needs. Stickiness is evident: most customers report over one year of deployment, and adoption among high-value clients remains robust. Expert feedback highlights strengths in usability, communication impact, and HR integration, while gaps are noted in advanced analytics, AI, and workflow automation. Overall Customer Sentiment: Positive

Who reviewed Flip GmbH

Total customers 10 9 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 30% (3)
  • Director 60% (6)
  • Manager 10% (1)
Marketing Leader Director NPS 7 Will renew Submitted Nov 2025
Executive Director NPS 9 Will renew Submitted Jun 2026
Product Leader Director NPS 9 Will renew Submitted Jun 2026

Employer names and spend open in the full report, along with the other 7 customers.

Everything 10 customers told us about Flip GmbH.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

30 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+1 over 3 months
  • Nov 7
  • Jun 8
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 30 across 4 companies.

Praised

  • Integration Ecosystem Opportunity
  • Vertical and International Expansion
  • AI-Driven Product Expansion
  • Intuitive Communication Platform

Criticised

  • AI Replacement Threat
  • ERP/Platform Suite Risk
  • Risk of Competitive Disruption
  • Integration and Dashboard Gaps

What customers say

Intuitive Communication Platform
“I would recommend Flip to peers thanks to its simple, user-friendly interface and strong mobile accessibility, making it easy to keep all employees informed and engaged.”
Fresh UX/UI and Fast Deployment
“Flip has a really fresh UX and UI and has made knowledge sharing and collaboration much faster for our teams, especially in HR and R&D functions.”
Operational Efficiency Gains
“Our core use case is seamless staff training and internal news distribution, which reduced training costs and improved outreach across our company.”

Renewal intent

Plan to renew 78%
  • Will renew 7
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 83% 6 answers
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

Most weighed by Flip GmbH customers

Report

Customer Report - Sep 2026 Sep 2026 10 + 0

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