Workvivo, Ltd.
Workvivo is an employee experience and internal communications platform that helps organizations engage, inform, and connect their workforces through a social intranet, news feeds, recognition tools, and integrations with collaboration suites. The company serves mid-sized and large enterprises across industries, typically selling its software on a subscription basis. Workvivo was acquired by Zoom in 2023 but continues to operate its platform as part of Zoom’s collaboration offering.
- Knowledge Management & Collaboration
- Communications & Meetings
- Revenue
- $30.0M
- Employees
- 200
- Founded
- 2017
- Headquarters
- Cork, Ireland
What 19 Arbolus experts think of Workvivo, Ltd.
NPS scores are skewed strongly positive with 42% Promoters (NPS 9-10) and only 8% Detractors (NPS . Renewal intent is most certain among high spenders (>$100K) and long-term customers (>1 year), while mid and lower spend customers (=8. Key themes emerging include sustained satisfaction from established enterprise clients and a small cohort uncertain on future engagement.Overall Customer Sentiment: Positive
Who reviewed Workvivo, Ltd.
- C-Suite 68% (13)
- Director 16% (3)
- Manager 16% (3)
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Sentiment
52 Net Promoter Score, from 19 scored reviews- Promoters 11
- Passives 7
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Jul 9
- Aug 9
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 37 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 45%Plan to renew, by seniority
- 38% 8 answers
- 67% 3 answers
- 8.6/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
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