YOOBIC Inc.

yoobic.com · New York City, United States of America

YOOBIC provides a mobile-first frontline employee experience platform that helps multi-location retailers, restaurants, and brands manage task execution, communications, and training for store and field teams. Its SaaS platform is used by operations, HR, and retail leaders to digitize workflows, standardize in-store execution, and improve employee engagement and performance. YOOBIC generates revenue through subscription-based software licenses and related services for enterprise and mid-market customers.

  • Project & Work Management
  • Learning Management
  • Knowledge Management & Collaboration
Revenue
$35.0M
Employees
250
Founded
2014
Headquarters
New York City, United States of America

What 5 Arbolus experts think of YOOBIC Inc.

NPS scores cluster in the 7–8 range among active accounts, with one User and one Influencer each at 7 and two Influencers at 8. 75% of respondents indicate a clear renewal intent, all from high-spending or influencer profiles. Implementation stickiness is strong in long-term customers, with three accounts in the MoreThan1Year stage and reporting ongoing usage, while two users are in OffBoarding. The quantitative theme is stable satisfaction among major spenders, with some attrition among Users in offboarding.Overall Customer Sentiment: Positive

Who reviewed YOOBIC Inc.

Total customers 5 5 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 40% (2)
Product Leader Director NPS 8
Data Leader Director NPS 8 Will renew
Executive C-Suite NPS 8 Will renew

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 5
  • Detractors 0

Cumulative NPS by month

+0 over 5 months
  • May 8
  • Oct 8
  • Apr 8
  • Jul 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median -10 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Director 100% 1 answer
  • 7.8/10 Average score from customers who will renew

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