Genio (formerly Glean)
Genio (formerly Glean) provides a mobile-first communication and operations platform for frontline and deskless workers, enabling companies to share updates, schedules, and resources with employees who do not use corporate email or traditional intranets. The company serves mid-sized and large enterprises across industries such as retail, hospitality, and logistics, offering a SaaS subscription model for its employee app and admin tools. Its platform focuses on improving engagement, alignment, and information access for distributed workforces.
- Knowledge Management & Collaboration
- Communications & Meetings
- Revenue
- $2.5M
- Employees
- 25
- Founded
- 2016
- Headquarters
- San Francisco, United States of America
What 6 Arbolus experts think of Genio (formerly Glean)
NPS distribution is strongly positive, with scores ranging from 8 to 10 across all respondents. Renewal intent clarity is low (only 2 provided, both unsure), but stickiness is high: 80% report having used the platform for over a year. Users and Influencers in educational support consistently express high product satisfaction. Overall Customer Sentiment: Positive
Who reviewed Genio (formerly Glean)
- C-Suite 100% (6)
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Sentiment
66 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 2
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 8.5/10 Average score from undecided customers
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