Genio (formerly Glean)

genio.co · San Francisco, United States of America

Genio (formerly Glean) provides a mobile-first communication and operations platform for frontline and deskless workers, enabling companies to share updates, schedules, and resources with employees who do not use corporate email or traditional intranets. The company serves mid-sized and large enterprises across industries such as retail, hospitality, and logistics, offering a SaaS subscription model for its employee app and admin tools. Its platform focuses on improving engagement, alignment, and information access for distributed workforces.

  • Knowledge Management & Collaboration
  • Communications & Meetings
Revenue
$2.5M
Employees
25
Founded
2016
Headquarters
San Francisco, United States of America

What 6 Arbolus experts think of Genio (formerly Glean)

NPS distribution is strongly positive, with scores ranging from 8 to 10 across all respondents. Renewal intent clarity is low (only 2 provided, both unsure), but stickiness is high: 80% report having used the platform for over a year. Users and Influencers in educational support consistently express high product satisfaction. Overall Customer Sentiment: Positive

Who reviewed Genio (formerly Glean)

Total customers 6 5 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 100% (6)
People Partner C-Suite NPS 10
Revenue Generalist C-Suite NPS 8
Not specified C-Suite NPS 8 Undecided

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Sentiment

66 Net Promoter Score, from 6 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • 8.5/10 Average score from undecided customers

For people who use Genio (formerly Glean)

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  • 6 customers of Genio (formerly Glean) have already contributed
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