GoodHabitz BV

goodhabitz.com · Eindhoven, Netherlands

GoodHabitz BV is an online learning provider that offers a catalog of self-paced training courses focused on soft skills, personal development, leadership, and workplace effectiveness for employees. The company sells its e-learning platform and content on a subscription basis to organizations, enabling HR and L&D teams to provide scalable training across their workforce. Its courses are localized for multiple European markets and integrated with common HR and learning systems.

  • Learning Management
  • HRIS & Core HR
Revenue
$45.0M
Employees
350
Founded
2011
Headquarters
Eindhoven, Netherlands

What 19 Arbolus experts think of GoodHabitz BV

NPS is skewed positive, with 67% of scores at 8 or higher and over 40% at 9–10. Renewal intent is strong, with over 60% indicating intention to renew, while about 20% are unsure and 20% do not plan to renew, typically associated with offboarding or pilot stage accounts. Most customers have used the platform for more than one year, indicating stickiness. Key quantitative themes are high platform adoption, value realization, and embeddedness, with churn risk mainly attached to pilot/offboarding clients.Overall Customer Sentiment: Positive

Who reviewed GoodHabitz BV

Total customers 19 14 current · 5 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 59% (11)
  • Director 29% (6)
  • Manager 12% (2)
People Leader Manager NPS 8 Will renew
Generalist Leader C-Suite NPS 6 Not renewing
People Manager Director NPS 7 Will renew

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Sentiment

5 Net Promoter Score, from 19 scored reviews
  • Promoters 6
  • Passives 8
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Nov 7
  • Jan 7
  • Mar 7
  • Apr 7
  • May 7
  • Jul 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 14 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 9
  • Undecided 4
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 30% 10 answers
  • Director 60% 5 answers
  • Manager 100% 2 answers
  • Not specified 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 4.4/10 Average score from customers not renewing

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