Fexillon

fexillon.com · Dublin, Ireland

Fexillon provides a digital facilities and asset information management platform that helps building owners, operators, and construction stakeholders manage handover data, operations, and maintenance information across the asset lifecycle. Its cloud-based solution centralizes documentation, models, and compliance records to improve building performance and support ongoing facilities management. The company serves sectors such as healthcare, education, commercial real estate, and infrastructure, generating revenue through software subscriptions and related services.

  • Construction Project Management
  • Asset Performance Management
  • Document Management & E-signature
Revenue
$9.0M
Employees
70
Founded
2000
Headquarters
Dublin, Ireland

What 7 Arbolus experts think of Fexillon

NPS scores cluster in the 7 to 9 range with a mean of approximately 7.6, indicating above-average satisfaction among respondents. 71% of respondents express clear or tentative renewal intent, while about 29% remain unsure. Implementation stages are evenly split between less than 1 year and more than 1 year, suggesting ongoing platform maturation and adoption.The key theme is overall customer satisfaction coupled with robust adoption among high-value clients, but with a noteworthy proportion of large accounts hesitating on renewal, particularly in the high-spend segment.Overall Customer Sentiment: Positive

Who reviewed Fexillon

Total customers 7 5 current · 2 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 29% (2)
Data Partner C-Suite NPS 5 Undecided
Operations Ops C-Suite NPS 8 Will renew
Executive Director NPS 8 Undecided

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Sentiment

-14 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+0 over 4 months
  • Nov 7
  • Dec 8
  • Jan 8
  • Jul 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -14 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 57%
  • Will renew 4
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 50% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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