Fieldguide
Fieldguide is a software company that provides a cloud-based platform for audit, risk, and compliance firms to manage engagements, workflows, and client collaboration. Its solution digitizes processes such as SOC exams, IT audits, and other advisory services, helping CPA and consulting firms increase efficiency and standardize delivery. The company generates revenue through subscriptions to its SaaS platform and related services for professional services firms.
- Project & Work Management
- IT Consulting & Implementation
- Revenue
- $18.0M
- Employees
- 140
- Founded
- 2020
- Headquarters
- San Francisco, United States of America
What 25 Arbolus experts think of Fieldguide
NPS distribution indicates a concentration in the 7 to 10 range, with high spenders typically scoring 9 or 10. Renewal intent is strong among high spenders, while lower spend brackets express more uncertainty. The majority of respondents are at the MoreThan1Year or LessThan1Year adoption stages, with lengthy tenures correlating to higher satisfaction and stickiness. Key themes include Fieldguide's deep integration into core organizational workflows, high switching costs, and measurable productivity gains, driving both satisfaction and ongoing engagement.Overall Customer Sentiment: Positive
Who reviewed Fieldguide
- C-Suite 75% (19)
- Director 17% (4)
- Manager 8% (2)
Employer names and spend open in the full report, along with the other 22 customers.
Everything 25 customers told us about Fieldguide.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
28 Net Promoter Score, from 25 scored reviews- Promoters 11
- Passives 10
- Detractors 4
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 32 across 4 companies.
Praised
- Onboarding Additional Audits
- Expansion in Regulated Sectors
- AI-Driven Efficiency
- Audit Workflow and Productivity
Criticised
- Uncertain Renewal Factors
- Potential for Churn During Offboarding
- New Implementations Still Evaluating Value
- Offboarding Risk
What customers say
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 50% 12 answers
- 50% 2 answers
- 100% 1 answer
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Fieldguide customers
Report
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
For people who use Fieldguide
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