Caseware

caseware.com · Toronto, Canada

Caseware is a software company that provides audit, financial reporting, data analytics, and compliance solutions for accounting firms, corporations, and government agencies. Its cloud and desktop products help professionals manage assurance engagements, automate working papers, and analyze financial data to meet regulatory and reporting requirements. The company generates revenue through software licensing, subscriptions, and related services and content.

  • Accounting & Bookkeeping Software
  • Business Intelligence & Dashboards
  • IT Consulting & Implementation
Revenue
$250.0M
Employees
1,000
Founded
1988
Headquarters
Toronto, Canada

What 58 Arbolus experts think of Caseware

58 customers have reviewed Caseware so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Caseware

Total customers 58 54 current · 4 former
Reviews growth +24 in six months
Seniority of respondents
  • C-Suite 55% (32)
  • Director 36% (21)
  • Manager 9% (5)
Generalist Generalist Manager NPS 8
Strategy Leader C-Suite NPS 7 Undecided
Founder C-Suite NPS 7 Undecided

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Sentiment

31 Net Promoter Score, from 58 scored reviews
  • Promoters 25
  • Passives 26
  • Detractors 7

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 10 reviews, accumulated up to each month. Category median 30 across 10 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 21
  • Undecided 10
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 59% 22 answers
  • Director 64% 11 answers
  • Manager 50% 2 answers
  • 8.2/10 Average score from customers who will renew
  • 7.9/10 Average score from undecided customers
  • 7.3/10 Average score from customers not renewing

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