CaseWare International
CaseWare International develops audit, financial reporting, and data analytics software used by accounting firms, corporations, and government agencies to manage assurance, compliance, and risk workflows. Its platform supports end‑to‑end engagement management, working papers, and analytics to improve audit quality and efficiency, sold primarily through software licenses and subscriptions. The company also offers related implementation, training, and support services through a global partner network.
- Accounting & Bookkeeping Software
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $200.0M
- Employees
- 1,000
- Founded
- 1988
- Headquarters
- Toronto, Canada
What 5 Arbolus experts think of CaseWare International
NPS scores range from 4 to 9, indicating generally positive to neutral sentiment. Most respondents have used the product for over one year, demonstrating platform stickiness. Renewal intent is mixed: one high spender shows clear intent to renew, while others in lower spend brackets report uncertainty. The main sentiment themes are stable satisfaction among high spenders and mixed sentiment among mid-level spenders, with influencers tending to express more uncertainty. Overall Customer Sentiment: Neutral
Who reviewed CaseWare International
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
+3 over 3 months- Apr 4
- May 6
- Jun 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 5.5/10 Average score from undecided customers
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