FELLOWMIND
Fellowmind is a European IT services and consulting group that designs, implements, and manages Microsoft-based business solutions such as Dynamics 365, Power Platform, and Azure for mid-sized and large enterprises. The company helps clients modernize ERP, CRM, collaboration, and data platforms, and generates revenue through consulting projects, systems integration, and managed services. It serves customers across industries including manufacturing, professional services, and the public sector.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $350.0M
- Employees
- 2,200
- Founded
- 2019
- Headquarters
- Amsterdam-Zuidoost, Netherlands
What 12 Arbolus experts think of FELLOWMIND
NPS scores range widely, from 3 to 9, reflecting broad sentiment diversity. Renewal intent is generally positive among most high and mid-spend clients, but two experts in the offboarding phase indicate churn due to consistent budget overruns and misalignment of priorities. Stickiness analytics reveal a mix of long-term partnerships (>1 year), pilots, and some clients in offboarding, highlighting both successful onboarding and areas for improvement. Feedback themes spotlight strong Microsoft expertise and consulting delivery but also highlight concerns over cost controls and timely knowledge transfer.Overall Customer Sentiment: Neutral
Who reviewed FELLOWMIND
- C-Suite 75% (9)
- Director 8% (1)
- Manager 17% (2)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about FELLOWMIND.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-25 Net Promoter Score, from 12 scored reviews- Promoters 3
- Passives 3
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Jul 6
- Nov 7
- Apr 6
- Jun 7
- Jul 6
- Aug 6
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 0 across 3 companies.
Praised
- Enhanced Knowledge Transfer
- Accelerated AI and Automation Features
- Supporting Expansion and Scaling
- Proximity and Responsiveness
Criticised
- Knowledge Transfer Gaps
- Cost Sensitivity and Value Delivery
- Consistent Budget and Timeline Overruns
- Competition from Industry-Specific Vendors
What customers say
Renewal intent
Plan to renew 30%Plan to renew, by seniority
- 25% 8 answers
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
- 4.3/10 Average score from customers not renewing
Top alternatives
Most weighed by FELLOWMIND customers
Report
More in Workplace & Productivity and ERP Software
Other companies in both categories with a customer report.
For people who use FELLOWMIND
Do you use FELLOWMIND at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 12 customers of FELLOWMIND have already contributed
Takes a few minutes. Your identity stays anonymous.