Baringa

baringa.com · Londonderry County Borough, United Kingdom

Baringa is an international management consulting firm that advises clients in sectors such as energy and resources, financial services, consumer products, and government on strategy, operations, risk, and transformation. The firm generates revenue through consulting engagements focused on areas including decarbonisation, supply chain, data and analytics, and regulatory change. It serves large enterprises and public-sector organisations primarily in Europe, the UK, and other global markets.

  • IT Consulting & Implementation
Revenue
$450.0M
Employees
1,500
Founded
2000
Headquarters
Londonderry County Borough, United Kingdom

What 14 Arbolus experts think of Baringa

The NPS distribution is skewed positive, with 8 out of 12 scores at 8 or above, and only one negative score of 2. Most customers report multiyear adoption, indicating strong stickiness. However, renewal intent is unresolved in a significant portion of influencer responses, especially among high spenders. Early-stage users (pilot/less than 1 year) are more uncertain on renewal, while those with >1 year show stronger sentiment. Key themes include satisfaction with capability, tempered by selective dissatisfaction relating to value for money and unclear future intent.Overall Customer Sentiment: Positive

Who reviewed Baringa

Total customers 14 13 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 71% (10)
  • Director 29% (4)
Data Executive C-Suite NPS 8 Undecided
Marketing Leader C-Suite NPS 8 Undecided
Operations Leader C-Suite NPS 6 Undecided

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Sentiment

0 Net Promoter Score, from 14 scored reviews
  • Promoters 2
  • Passives 10
  • Detractors 2

Cumulative NPS by month

+1 over 6 months
  • Aug 7
  • Oct 7
  • Jan 7
  • May 7
  • Jun 7
  • Jul 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 0 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 2
  • Undecided 7
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 25% 8 answers
  • Director 0% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 7.6/10 Average score from undecided customers
  • 2/10 Average score from customers not renewing

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