base44.com

base44.com · Stockholm, Sweden

Base44 is a technology consulting and implementation firm that specializes in product information management (PIM), digital asset management (DAM), and related e-commerce data solutions for retailers, manufacturers, and distributors. The company helps clients design, implement, and integrate platforms such as inriver PIM and other data management tools to improve product data quality and omnichannel commerce operations. It generates revenue through professional services, including strategy, implementation projects, integrations, and ongoing support.

  • IT Consulting & Implementation
  • Digital & Marketing Agency Services
Revenue
$9.0M
Employees
45
Founded
2010
Headquarters
Stockholm, Sweden

What 11 Arbolus experts think of base44.com

Base44 demonstrates high NPS (majority scores 8–10), with no detractors. Renewal intent is uniformly strong where available; one respondent is 'Not Sure'. Stickiness is high among customers in the less than one year implementation stage, suggesting early value realization and customer satisfaction. The quantitative pattern reveals positive sentiment driven by high customer satisfaction among both users and influencers, with a strong link between spend levels and satisfaction.Overall Customer Sentiment: Positive

Who reviewed base44.com

Total customers 11 11 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 80% (9)
  • Director 10% (1)
  • Manager 10% (1)
Strategy Leader C-Suite NPS 7 Undecided
Founder C-Suite NPS 9 Will renew
Engineering Executive C-Suite NPS 10 Will renew

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Sentiment

63 Net Promoter Score, from 11 scored reviews
  • Promoters 7
  • Passives 4
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • Feb 10
  • Mar 9
  • May 9
  • Jun 9
  • Jul 9
  • Sep 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 50 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 88%
  • Will renew 7
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 86% 7 answers
  • Director 100% 1 answer
  • 9.1/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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