Bechtle
Bechtle is a European IT systems integrator and IT e‑commerce provider that designs, implements, and manages IT infrastructure and cloud solutions for business and public-sector customers. The company operates a network of system houses and online shops across multiple countries, generating revenue through project-based services, managed services, and the resale of hardware and software. Its offerings span consulting, procurement, implementation, and ongoing support for enterprise and mid-market clients.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $7.3B
- Employees
- 15,000
- Founded
- 1983
- Headquarters
- Neckarsulm, Germany
What 15 Arbolus experts think of Bechtle
NPS scores cluster mainly in the 8-10 range among Influencers, with several Users reporting NPS of 6 or below. 54% of respondents indicate intent to renew, featuring higher NPS and larger spend. 31% are unsure of renewal, mostly Users or short-term accounts, and 15% have firm non-renewal intent, mostly in pilot or offboarding stages. 85% of clients with >1 year on-platform report positive sentiment or certain renewal, indicating strong stickiness among established accounts.Overall Customer Sentiment: Positive
Who reviewed Bechtle
- C-Suite 71% (11)
- Director 14% (2)
- Manager 14% (2)
Employer names and spend open once the report publishes.
Tell us when the Bechtle report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
6 Net Promoter Score, from 15 scored reviews- Promoters 5
- Passives 6
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Sep 8
- Mar 7
- Apr 7
- Jun 7
- Jul 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 18 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 10% 10 answers
- 100% 2 answers
- 100% 2 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Bechtle customers
More in Consulting & Professional Services and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Bechtle
Do you use Bechtle at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 15 customers of Bechtle have already contributed
Takes a few minutes. Your identity stays anonymous.