BELFOR
BELFOR is a global disaster recovery and property restoration company that provides emergency response, mitigation, reconstruction, and related services for damage caused by fire, water, storms, and other catastrophes. It serves commercial, industrial, and residential clients, including insurers and large enterprises, and generates revenue through project-based restoration, reconstruction contracts, and specialized recovery services. The company also offers environmental, mold remediation, and technical recovery solutions across a broad international footprint.
- Revenue
- $2.2B
- Employees
- 11,000
- Founded
- 1946
- Headquarters
- Birmingham, United States of America
What 7 Arbolus experts think of BELFOR
The NPS distribution features multiple highly positive scores (9, 9, 9, 8) and mid scores (7, 7, 6, 5), yielding a positive overall sentiment. Renewal intent is strong where indicated, with 3 out of 4 available responses affirming renewal. Most respondents are in the MoreThan1Year implementation stage, signaling stickiness and product longevity. Key themes include high satisfaction among long-term users and cautious optimism among others.Overall Customer Sentiment: Positive
Who reviewed BELFOR
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
Employer names and spend open once the report publishes.
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 2
- Detractors 2
Cumulative NPS by month
-2 over 5 months- Jun 9
- Apr 7
- Feb 7
- Mar 7
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
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