Bilfinger SE
Bilfinger SE is an international industrial services provider that supports process industry clients in sectors such as chemicals, energy, oil and gas, and pharmaceuticals with engineering, maintenance, and project execution services. The company offers consulting, design, fabrication, installation, operation, and maintenance solutions aimed at improving efficiency, reliability, and sustainability of industrial plants. It generates revenue through long-term service contracts, project-based work, and turnkey solutions for industrial assets.
- Revenue
- $4.7B
- Employees
- 30,000
- Founded
- 1880
- Headquarters
- Mannheim, Germany
What 11 Arbolus experts think of Bilfinger SE
NPS scores in the dataset range from 5 to 9, with the highest positivity linked to high-value, long-term clients. Renewal intent is split, with some users expressing uncertainty and one clear non-renewer. The majority of experts report being in the 'more than 1 year' implementation stage, aligned with higher satisfaction and stickiness. Thematic insights point to stronger sentiment among high spenders, with concerns about ongoing value among lower spend, user-level experts.Overall Customer Sentiment: Neutral
Who reviewed Bilfinger SE
- C-Suite 73% (8)
- Director 18% (2)
- Manager 9% (1)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 10 scored reviews- Promoters 5
- Passives 4
- Detractors 1
Cumulative NPS by month
+1 over 4 months- Nov 7
- Apr 7
- Jun 7
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 0% 3 answers
- 100% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 5.5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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