Arbolus Intelligence

Biosite Systems, Ltd.

biositesystems.com · Londonderry County Borough, United Kingdom

Biosite Systems is a UK-based provider of modular, rapidly deployable laboratory and diagnostic infrastructure, offering mobile and semi-permanent facilities for healthcare, research, and public-sector customers. The company designs, manufactures, and installs these units and generates revenue through project-based sales, leasing, and related services.

  • IT Consulting & Implementation
Listed in
Revenue
$12.0M
Employees
80
Founded
2020
Headquarters
Londonderry County Borough, United Kingdom

What 26 Arbolus experts think of Biosite Systems, Ltd.

NPS feedback is generally positive with Promoters comprising 24%, Passives 53%, and Detractors 24%. Renewal intent is strong among high spenders and digital leaders, while some operational users express uncertainty or risk of non-renewal. Most customers have passed the 1-year implementation stage, signaling maturity and stickiness, with only a few in pilot or offboarding phases. Key themes from expert feedback include robust auditability, integration capabilities, and process compliance, counterbalanced by worries about administrative complexity and user experience.Overall Customer Sentiment: Positive

Who reviewed Biosite Systems, Ltd.

Total customers 26 24 current · 2 former
Reviews growth +26 in six months
Seniority of respondents
  • C-Suite 65% (17)
  • Director 23% (6)
  • Manager 12% (3)
Engineering Leader C-Suite NPS 8 Will renew Submitted Sep 2026
Operations Leader C-Suite NPS 8 Undecided Submitted Sep 2026
Operations Manager Director NPS 8 Submitted Sep 2026

Employer names and spend open in the full report, along with the other 23 customers.

Everything 26 customers told us about Biosite Systems, Ltd..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

3 Net Promoter Score, from 26 scored reviews
  • Promoters 6
  • Passives 15
  • Detractors 5

Cumulative NPS by month

+1 over 4 months
  • Jun 6
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 3 across 1 companies.

Praised

  • Automated Data Pipelines
  • SaaS and Cloud Model Enhancement
  • AI-Powered Predictive Analytics
  • Critical Path Competency

Criticised

  • Switching Driven by Integration Barriers and Price Hikes
  • Managing Change and Contractor Adoption Risks
  • Gap in Unlocking Historical Project Data
  • Outdated User Interface

What customers say

Critical Path Competency
“I value the critical path and logic rigor that Primavera P6 upholds, managing large networks and resource loading without calculation errors.”
Industry-leading Audit Trail
“I depend on the unalterable audit trail in Aconex; once a document or action is logged, no party can modify it, which virtually eliminates legal disputes.”
Seamless Integration Across Systems
“I require integration—these systems natively link schedules, document flows, and ERP financials, creating real-time executive dashboards.”

Renewal intent

Plan to renew 50%
  • Will renew 6
  • Undecided 5
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 56% 9 answers
  • Director 33% 3 answers
  • 7.3/10 Average score from customers who will renew
  • 8.2/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

Report

Customer Report - Sep 2026 Sep 2026 26 + 0

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