BioAgilytix
BioAgilytix is a contract research organization specializing in large molecule bioanalytical testing services for pharmaceutical and biotechnology companies, supporting preclinical and clinical development of biologics, cell and gene therapies, and other complex modalities. The company provides regulated and non-regulated assay development, validation, and sample analysis across multiple technology platforms to generate data for regulatory submissions. It earns revenue through fee-for-service laboratory testing and related scientific consulting engagements.
- IT Consulting & Implementation
- Revenue
- $250.0M
- Employees
- 900
- Founded
- 2008
- Headquarters
- Durham, United States of America
What 24 Arbolus experts think of BioAgilytix
NPS scores indicate that 31% are Promoters (score 9–10), 54% are Passives (score 7–8), and 15% are Detractors (score 0–6). Renewal intent is strong among high-spend customers and those with more than a year of usage, with some uncertainty among smaller or pilot deployments. The majority are at the MoreThan1Year stage, supporting sustained value and high stickiness, while pilot and less than one year deployments show greater caution in future intent.Overall Customer Sentiment: Positive
Who reviewed BioAgilytix
- C-Suite 58% (14)
- Director 29% (7)
- Manager 12% (3)
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Sentiment
12 Net Promoter Score, from 24 scored reviews- Promoters 7
- Passives 13
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Jun 8
- Feb 8
- Apr 9
- May 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 33% 6 answers
- 100% 3 answers
- 100% 2 answers
- 8.4/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
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