Axians
Axians is the ICT services brand of VINCI Energies, providing consulting, systems integration, managed services, and outsourcing across networking, cloud, cybersecurity, data, and business applications for public- and private-sector clients. It operates through a network of local entities in multiple countries, delivering design, implementation, and run services for critical IT and communications infrastructure. Axians generates revenue through project-based engagements, recurring managed service contracts, and long-term outsourcing agreements.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $3.0B
- Employees
- 14,000
- Founded
- 2015
- Headquarters
- Montesson, France
What 9 Arbolus experts think of Axians
The NPS distribution shows a predominance of high scores (8-9 from 56% of respondents), with one data point at 6 reflecting a small portion of moderate sentiment. Renewal intent is positive for 67% of respondents, neutral (Not Sure) for 22%, and negative for 11%. Stickiness is high: over 78% have used Axians for more than one year, with only one respondent at the pilot stage. The main sentiment themes relate to long-term adoption and satisfaction, especially among high-spend customers.Overall Customer Sentiment: Positive.
Who reviewed Axians
- C-Suite 56% (5)
- Director 22% (2)
- Manager 22% (2)
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Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 4
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 60% 5 answers
- 100% 1 answer
- 100% 2 answers
- 7.8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
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