Babcock International Group
Babcock International Group is a UK-based engineering services company that provides critical support, maintenance, and training services for defense, nuclear, and civil infrastructure customers. It designs, operates, and sustains complex assets such as naval vessels, military equipment, and nuclear facilities, primarily under long-term government and industrial contracts. The company generates revenue through service agreements, project delivery, and through-life asset management for defense ministries and large infrastructure operators worldwide.
- Defense & Military Software
- IT Consulting & Implementation
- Revenue
- $6.3B
- Employees
- 26,000
- Founded
- 1891
- Headquarters
- Londonderry County Borough, United Kingdom
What 6 Arbolus experts think of Babcock International Group
The majority of NPS scores are 7-9, reflecting generally positive customer experiences. Renewal intent is moderately positive, though some influencers express uncertainty. Most users are in the MoreThan1Year implementation stage, with some at Pilot or NotSure. Key feedback themes highlight strong productivity and research value, as well as ease of use and time savings, while noting occasional challenges with customization and integration. Positive
Who reviewed Babcock International Group
- C-Suite 33% (2)
- Director 33% (2)
- Manager 33% (2)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about Babcock International Group.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 5
- Detractors 0
Cumulative NPS by month
+0 over 5 months- Feb 8
- Mar 8
- May 8
- Jun 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Praised
- Advanced Customization
- Improved Integration
- AI-Driven Capabilities
- Productivity Improvement
Criticised
- Integration Challenges
- Information Verification Needs
- Customization Limitations
- Competitive Switching Risk
What customers say
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 7/10 Average score from undecided customers
Report
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