Baker Tilly
Baker Tilly is a global accounting and advisory firm that provides audit, tax, and consulting services to middle-market businesses, public sector entities, and not-for-profit organizations. The firm generates revenue through professional services engagements spanning assurance, tax compliance and planning, transaction advisory, risk, and management consulting. It operates as part of the Baker Tilly network, serving clients across multiple industries with a focus on mid-market and growth-oriented companies.
- Accounting & Bookkeeping Software
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $1.2B
- Employees
- 6,000
- Founded
- 1931
- Headquarters
- Madison, United States of America
What 11 Arbolus experts think of Baker Tilly
The NPS distribution is moderately positive, with four scores of 7, two scores of 9, and one perfect 10. Renewal intent is mixed: three 'Yes', three 'Not Sure', and others not stated. Stickiness is strong; 75% are implemented for more than one year, and 1 pilot and 1 offboarding are noted. Key themes are long-term adoption and influencer-led satisfaction; uncertainty in renewal intent is a watchpoint.Overall Customer Sentiment: Positive
Who reviewed Baker Tilly
- C-Suite 55% (6)
- Director 45% (5)
Employer names and spend open once the report publishes.
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Sentiment
18 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 7
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Nov 8
- Apr 9
- Jan 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 18 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 60% 5 answers
- 0% 3 answers
- 9.3/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
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