BDO UK
BDO UK is a member firm of the BDO global network providing audit, tax, and advisory services to mid-market and large organizations across sectors such as financial services, real estate, manufacturing, and technology. The firm generates revenue through professional services engagements including statutory audits, tax compliance and planning, transaction services, and business consulting. It serves private, public, and private equity-backed companies throughout the United Kingdom and internationally.
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $1.2B
- Employees
- 7,500
- Founded
- 1903
- Headquarters
- Londonderry County Borough, United Kingdom
What 12 Arbolus experts think of BDO UK
NPS scores range between 6 and 9, with a mean in the 7–8 range. 45% of responses have NPS ≥8, indicating a reasonable level of satisfaction. Renewal intent is ambiguous; only 30% explicitly indicated intent to renew, while a sizable portion abstains or reports uncertainty. Most customers are in the MoreThan1Year implementation stage, suggesting decent stickiness and established usage. Offboarding is limited (2 respondents), and no clear, widespread dissatisfaction is present. Key quantitative themes include stable satisfaction, moderate uncertainty in renewal, and a slight positive NPS bias among high spenders.Overall Customer Sentiment: Neutral
Who reviewed BDO UK
- C-Suite 83% (10)
- Director 17% (2)
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Sentiment
-16 Net Promoter Score, from 12 scored reviews- Promoters 2
- Passives 6
- Detractors 4
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
Top alternatives
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