Bechtel

bechtel.com · Reston, United States of America

Bechtel is a global engineering, construction, and project management company that designs, builds, and operates large-scale infrastructure, energy, mining, and government projects for public- and private-sector clients. It generates revenue through long-term EPC (engineering, procurement, and construction), management, and related professional services contracts across sectors such as transportation, power, oil and gas, and nuclear security. The firm also provides environmental remediation, program management, and related technical consulting services worldwide.

  • IT Consulting & Implementation
Revenue
$21.0B
Employees
55,000
Founded
1898
Headquarters
Reston, United States of America

What 14 Arbolus experts think of Bechtel

NPS scores are predominantly high (with 4 scores of 9 and several at 7–8), indicating a strong promoter base. Renewal intent is positive for those with long-term adoption, yet there is some uncertainty among pilot users and one detractor who is offboarding. Stickiness is high, with majority of users (85%) in MoreThan1Year implementation. Standout themes include extensive deployment among global enterprises and long-term value delivery.Overall Customer Sentiment: Positive

Who reviewed Bechtel

Total customers 14 13 current · 1 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 64% (9)
  • Director 21% (3)
  • Manager 14% (2)
Operations Manager Director NPS 9
Not specified C-Suite NPS 9
Operations Partner C-Suite NPS 7 Undecided

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Sentiment

21 Net Promoter Score, from 14 scored reviews
  • Promoters 5
  • Passives 7
  • Detractors 2

Cumulative NPS by month

+1 over 6 months
  • Mar 7
  • Apr 7
  • May 7
  • Jun 7
  • Jul 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 27 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Manager 0% 1 answer
  • 7/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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