MEDITECH
MEDITECH is a healthcare information technology company that develops and sells electronic health record (EHR) and related clinical, financial, and administrative software solutions for hospitals, health systems, and physician practices. It generates revenue through software licensing, subscriptions, implementation, and support services for its EHR platforms, including MEDITECH Expanse. The company primarily serves healthcare providers in North America and international markets across acute, ambulatory, and home care settings.
- Electronic Health Records
- Revenue Cycle Management
- Revenue
- $650.0M
- Employees
- 4,800
- Founded
- 1969
- Headquarters
- Westwood Lake, United States of America
What 55 Arbolus experts think of MEDITECH
NPS scores for MEDITECH display a wide distribution, with Promoters (9-10) and Passives (7-8) outnumbering Detractors (0-6), but a minority of strong detractors is present. Renewal intent is high among large spenders and influencers, with most indicating continued engagement. Most customers report as being in the more than 1 year implementation stage, indicating platform stickiness. The main positive themes are system reliability and integration; main challenges relate to cost and implementation complexity.Overall Customer Sentiment: Positive
Who reviewed MEDITECH
- C-Suite 53% (29)
- Director 37% (20)
- Manager 10% (6)
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Sentiment
12 Net Promoter Score, from 55 scored reviews- Promoters 21
- Passives 20
- Detractors 14
Cumulative NPS by month
-1 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 7
- Sep 7
- Oct 7
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 26 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 65% 23 answers
- 57% 14 answers
- 50% 2 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
Top alternatives
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