think-cell Software GmbH
think-cell Software GmbH develops presentation productivity software that automates the creation of complex charts and slide layouts in Microsoft PowerPoint and Excel for business professionals and enterprises. Its flagship add-in is used heavily in consulting, finance, and corporate strategy teams to speed up data-driven slide production and ensure consistent formatting. The company generates revenue through subscription and license fees for its software, sold directly and via partners worldwide.
- Product Analytics & Feedback
- Business Intelligence & Dashboards
- Revenue
- $45.0M
- Employees
- 130
- Founded
- 2002
- Headquarters
- Berlin Treptow, Germany
What 82 Arbolus experts think of think-cell Software GmbH
think-cell receives very strong NPS (majority in the 8–10 range), high renewal intent, and positive feedback on implementation and usability. Most users have been on the platform for more than one year, with pilot users showing similar satisfaction. Qualitative themes highlight substantial efficiency improvements, reliable integration with PowerPoint, and clear reduction in manual formatting time. Few users intend to churn and those who do often cite shifting requirements rather than dissatisfaction. However, some see future switching potential as embedded AI features and automation become more prevalent in native Office tools.Overall Customer Sentiment: Positive
Who reviewed think-cell Software GmbH
- C-Suite 56% (46)
- Director 27% (22)
- Manager 17% (14)
Employer names and spend open in the full report, along with the other 79 customers.
Everything 82 customers told us about think-cell Software GmbH.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 80 scored reviews- Promoters 38
- Passives 31
- Detractors 11
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 33 across 3 companies.
Praised
- Speed and Consistency
- Professional Visuals and Automation
- Broad Use Across Teams
- Greater Full-Presentation Automation
Criticised
- Native AI Competition from Microsoft
- Dependence on Office Ecosystem
- AI Substitution Risk
- Limited End-to-End Coverage
What customers say
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 54% 35 answers
- 82% 17 answers
- 70% 10 answers
- 75% 4 answers
- 8.6/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 8.3/10 Average score from customers not renewing
Top alternatives
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