Accion Labs
Accion Labs is a global technology services firm that provides product engineering, digital transformation, and IT consulting services to enterprises and software-driven companies. It focuses on building and modernizing digital products, cloud-native applications, data and analytics platforms, and UX-led solutions, typically working on a project and managed services basis. The company generates revenue through consulting engagements, dedicated engineering teams, and long-term outsourcing contracts.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $250.0M
- Employees
- 5,000
- Founded
- 2011
- Headquarters
- Canonsburg, United States of America
What 8 Arbolus experts think of Accion Labs
The NPS scores demonstrate a generally positive sentiment with most scores averaging 8+, indicating satisfactory customer experiences. Renewal intentions, although uncertain, hint at a cautiously optimistic trend, particularly with customers in pilot stages or more extended implementations showing readiness to commit. Key expert feedback highlights the value of Accion Labs's agility and customizable offerings. However, challenges remain in strategic domain depth. Overall Customer Sentiment: Positive.
Who reviewed Accion Labs
- C-Suite 88% (7)
- Director 12% (1)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about Accion Labs.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
62 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 3
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Jun 8
- Sep 9
- Oct 9
- Dec 9
- Jan 9
- Apr 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.
Praised
- AI Integration
- Customization Enhancements
- Legacy Modernization
- Custom Solutions
Criticised
- Cost Management
- Global Presence Limitations
- Integration Challenges
- Rising Costs
What customers say
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 50% 6 answers
- 100% 1 answer
- 9.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Accion Labs customersReport
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