withpace
Pace provides the orchestration, integrations, and governance layer for agents to securely execute insurance workflows from intake to resolution.
- Revenue
- $1.5M
- Employees
- 15
- Founded
- 2021
- Headquarters
- Shanghai, China
What 7 Arbolus experts think of withpace
Most NPS ratings fall between 7 and 9, reflecting generally positive but not unqualified enthusiasm. 85% indicate intent to renew or positive user experiences, while the rest express uncertainty largely due to price, integration, or feature scope. The majority have implemented within the last year, showing early adoption patterns. Experts consistently cite efficiency and operational gains, but flexibility, pricing, and AI depth are recurring improvement themes.Overall Customer Sentiment: Positive
Who reviewed withpace
- C-Suite 86% (6)
- Manager 14% (1)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about withpace.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 5
- Detractors 0
Praised
- Scaling Through Industry Specialization
- AI-Driven Operational Effectiveness
- Expansion Across Teams and Products
- Operational Efficiency Gains
Criticised
- Integration and Customization Challenges
- Premium Pricing
- Lack of AI-Native Foundation
- Accuracy and Regulatory Risk
What customers say
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 67% 6 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
Top alternatives
Most weighed by withpace customers
Report
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