Cytora Limited
Cytora Limited provides a risk processing platform for commercial insurance carriers, enabling them to ingest, enrich, and evaluate risk data to streamline underwriting workflows and improve risk selection. Its software integrates with insurers’ existing systems and external data sources to automate risk intake, triage, and decisioning. Cytora generates revenue through subscription and usage-based fees for its SaaS platform and related services.
- Industry-Specific ERP
- Data Integration & ETL
- Revenue
- $15.0M
- Employees
- 120
- Founded
- 2014
- Headquarters
- Londonderry County Borough, United Kingdom
What 12 Arbolus experts think of Cytora Limited
The NPS scores are notably high, clustered at 8 and 10 points, with only a small minority recording an NPS of 6. Renewal intent is strong among high spenders and customers past the 1-year implementation stage, while those in pilot or earlier stages exhibit more uncertainty. Most respondents are in the more than 1 year implementation stage, indicating advanced adoption and stickiness. The key sentiment theme from quantitative data is overall satisfaction among core enterprise customers, associated with high spend and longer deployments.Overall Customer Sentiment: Positive
Who reviewed Cytora Limited
- C-Suite 92% (11)
- Director 8% (1)
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Sentiment
0 Net Promoter Score, from 12 scored reviews- Promoters 2
- Passives 8
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Feb 7
- Mar 8
- Apr 8
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 75% 8 answers
- 0% 1 answer
- 8.2/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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