d2o
d2o provides performance management and labor optimization software for the hospitality industry, helping hotels and related businesses forecast demand, plan staffing, and monitor operational performance to improve profitability. Its PMI (Performance Management Intelligence) platform is sold on a subscription basis to hotel groups and independent properties, integrating with property management and other operational systems.
- Business Intelligence & Dashboards
- Project & Work Management
- Revenue
- $9.0M
- Employees
- 70
- Founded
- 2003
- Headquarters
- Oslo, Norway
What 6 Arbolus experts think of d2o
NPS scores are predominantly high with two users rating 9–10 and another two users giving 8, indicating above-average satisfaction. Renewal intent is positive for 33%, negative for 33%, and uncertain for the remainder. Most customers (67%) are in their first year of implementation or pilot stage, which correlates with higher satisfaction. Offboarding customers tend to have lower NPS and no renewal intent.Overall Customer Sentiment: Positive
Who reviewed d2o
- C-Suite 80% (5)
- Manager 20% (1)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jul 8
- Jun 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 3 answers
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
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