Unqork

unqork.com · New York City, United States of America

Unqork is a no-code application development platform that enables enterprises in sectors such as financial services, insurance, and the public sector to build, deploy, and manage complex software without writing code. The company generates revenue through subscriptions to its cloud-based platform and related professional services, including implementation and support. Its technology is used to accelerate digital transformation, reduce development costs, and modernize legacy systems.

  • No-Code & Low-Code Platforms
  • Business Process Management
  • IT Consulting & Implementation
Revenue
$90.0M
Employees
600
Founded
2017
Headquarters
New York City, United States of America

What 7 Arbolus experts think of Unqork

NPS distribution shows a majority in the high satisfaction range, with 3 experts scoring NPS 8–9 and one with NPS 7. However, there is one detractor with a score of 4. Renewal intent is largely positive among high spenders and long-term users, while pilots/pilot-stage customers show lower renewal intent. Stickiness is highest for those with over one year of implementation and high spend, who are also most likely to promote the product. Main themes include strong satisfaction among established users, with risk concentrated in early-stage deployments or lower satisfaction personas.Overall Customer Sentiment: Positive

Who reviewed Unqork

Total customers 7 7 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 14% (1)
  • Manager 43% (3)
Operations Leader C-Suite NPS 7 Undecided
Engineering Leader Director NPS 9 Will renew
Product Leader Manager NPS 4 Not renewing

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+2 over 6 months
  • Apr 6
  • Dec 7
  • Feb 8
  • May 7
  • Jun 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Director 100% 1 answer
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

For people who use Unqork

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