Softr Platforms GmbH

softr.io · Berlin Treptow, Germany

Softr Platforms GmbH develops a no-code platform that allows users to build web apps, client portals, and internal tools on top of data sources such as Airtable and Google Sheets. It serves SMBs, startups, and teams in larger organizations that want to create custom business applications without engineering resources, monetizing through subscription plans and usage-based tiers.

  • No-Code & Low-Code Platforms
  • Workflow Automation
  • Project & Work Management
Revenue
$8.0M
Employees
120
Founded
2019
Headquarters
Berlin Treptow, Germany

What 23 Arbolus experts think of Softr Platforms GmbH

NPS scores for Softr are high, with 60% of responses in the 9–10 range and no strong negative detractors reported. Renewal intent is robust, with nearly all high- and mid-spend respondents indicating intent to renew or continue usage. Implementation maturity is widespread, with most users in the More Than 1 Year stage, and only a small minority piloting or trialing the product. Qualitative themes stress ease of use, flexibility, and value for money as drivers of recommendation, while few users note configurability or interface limitations as areas to watch.Overall Customer Sentiment: Positive

Who reviewed Softr Platforms GmbH

Total customers 23 23 current · 0 former
Reviews growth +17 in six months
Seniority of respondents
  • C-Suite 65% (15)
  • Director 15% (3)
  • Manager 20% (5)
Founder C-Suite NPS 7 Not renewing
Strategy Partner C-Suite NPS 7 Undecided
Executive C-Suite NPS 9 Will renew

Employer names and spend open in the full report, along with the other 20 customers.

Everything 23 customers told us about Softr Platforms GmbH.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

56 Net Promoter Score, from 23 scored reviews
  • Promoters 13
  • Passives 10
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • Apr 8
  • May 9
  • Jun 8
  • Jul 9
  • Aug 8
  • Sep 9

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 27 across 9 companies.

Praised

  • Seamless Integration and Flexibility
  • Strong Support for Business Automation
  • Time-to-Implementation and Fast Onboarding
  • Vertical Expansion

Criticised

  • Pricing Pressures
  • Risk of User Attrition
  • Feature Velocity from Competitors
  • Interface Flexibility for Power Users

What customers say

Seamless Integration and Flexibility
“I rely on Softr because the platform connects easily to our key data sources, and I can quickly adapt apps for changing business needs.”
Strong Support for Business Automation
“Softr helped us automate internal approval flows and document handling without ever needing to involve engineering resources.”
Time-to-Implementation and Fast Onboarding
“We launched a client portal in days, not weeks, and the learning curve was minimal thanks to Softr’s user-friendly setup.”

Renewal intent

Plan to renew 77%
  • Will renew 10
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 71% 7 answers
  • Director 100% 3 answers
  • Manager 100% 1 answer
  • Not specified 50% 2 answers
  • 8.6/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

Top alternatives

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