REDAPTIVE
Redaptive is an energy-as-a-service company that develops, finances, and manages efficiency and distributed energy projects for commercial and industrial building portfolios. It provides metering, project design, implementation, and ongoing performance management, with customers repaying through savings-based service agreements rather than upfront capital. The company serves large enterprises, real estate owners, and institutional clients seeking to reduce energy costs and carbon emissions across multi-site footprints.
- Revenue
- $90.0M
- Employees
- 250
- Founded
- 2015
- Headquarters
- San Francisco, United States of America
What 7 Arbolus experts think of REDAPTIVE
NPS scores among respondents demonstrate uniformly positive sentiment, with 71% of scores at 8 and one at 10. Renewal intent is largely undetermined, with 86% indicating 'Not Sure' and others not reporting. Stickiness is split between 43% in their first year of implementation, 29% with more than a year, and 29% unspecified. Overall, the key themes are positive product perception but uncertainty about long-term renewal, suggesting the need to address ongoing customer engagement and ROI. Overall Customer Sentiment: Positive
Who reviewed REDAPTIVE
- C-Suite 71% (5)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Dec 8
- Jan 8
- Feb 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 3 answers
- 0% 1 answer
- 0% 1 answer
- 7.8/10 Average score from undecided customers
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