proLogistik GmbH

prologistik.com · Dortmund, Germany

proLogistik GmbH is a German software and technology provider specializing in warehouse management systems, logistics software, and hardware solutions for intralogistics. The company serves manufacturing, wholesale, retail, and logistics service providers with WMS, inventory management, and related applications that optimize warehouse and supply chain operations. It generates revenue through software licensing and subscriptions, implementation projects, and ongoing support and hardware sales.

  • Warehouse Management
  • IT Consulting & Implementation
Revenue
$65.0M
Employees
450
Founded
1983
Headquarters
Dortmund, Germany

What 5 Arbolus experts think of proLogistik GmbH

NPS scores are predominantly in the 8 out of 10 range, and customer feedback signals consistently high satisfaction with implementation experiences, operational reliability, and vendor support. Renewal intent is strong, especially among established users with more than one year of deployment.Implementation stickiness remains high, with most customers having transitioned from initial pilot to broader rollout phases. Feedback highlights system robustness, consultative vendor posture, and tangible operational improvements as key strengths.Negative sentiment is rare but found among those operating outside Central Europe or requiring faster innovation. Feature gaps—in particular, advanced AI capabilities and cloud-native flexibility—surface as areas for improvement.Overall Customer Sentiment: Positive

Who reviewed proLogistik GmbH

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Operations Leader C-Suite NPS 8 Will renew
Operations Leader C-Suite NPS 8 Will renew
Product Leader C-Suite NPS 7 Will renew

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about proLogistik GmbH.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 5
  • Detractors 0

Praised

  • Expansion into New Geographies
  • Increased Adoption Driven by Efficiency Gains
  • Automation and AI Augmentation
  • Operational Fit for Large, Complex Businesses

Criticised

  • Limited Advanced AI Functionality
  • High Requirements for Documentation and Structure
  • Not Suited for Small or Under-Resourced Companies
  • Competitive AI Roadmap

What customers say

Operational Fit for Large, Complex Businesses
“I find this solution especially beneficial for big and complex companies who need to organize fulfillment chains efficiently and deliver improved customer experiences.”
System Robustness and Reliability
“The robustness of day-to-day warehouse operations, strong control over inventory, and reliable performance even at high volumes are key advantages we've seen.”
Reliable Multi-Client and SLA Support
“We use proLogistik for running a warehouse that serves multiple customers, each with different SLAs, inventory profiles, and value-added services, and it consistently supports these complex requirements with better inventory accuracy and SLA adherence.”

Renewal intent

Plan to renew 100%
  • Will renew 5
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 5 answers
  • 7.8/10 Average score from customers who will renew

Report

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