Microsoft Azure
Microsoft Azure is a cloud computing platform and infrastructure service from Microsoft that provides compute, storage, databases, analytics, AI, networking, and application services to enterprises, developers, and public sector organizations. It generates revenue through pay-as-you-go and subscription-based consumption of cloud resources, managed services, and related enterprise support. Azure underpins a wide range of SaaS, PaaS, and IaaS workloads, enabling customers to build, deploy, and manage applications across global data centers.
- Cloud Infrastructure & Hosting
- Database & Data Storage
- MLOps & ML Platforms
- Revenue
- $75.0B
- Employees
- 60,000
- Founded
- 2010
- Headquarters
- Redmond, United States of America
What 316 Arbolus experts think of Microsoft Azure
NPS distribution is weighted positive (many 8-10s, some 6-7, a few detractors). Renewal intent is strong, especially among large enterprises and IT Decision Makers, tempered by lower stickiness among smaller teams. Most customers are in mid-to-late implementation stages. Key expert themes: Azure's seamless Microsoft ecosystem integration, enterprise-grade security, flexibility, and scalability are highly valued. Primary negatives are pricing complexity, support variability, and learning curve.Overall Customer Sentiment: Positive
Who reviewed Microsoft Azure
- C-Suite 64% (202)
- Director 20% (63)
- Manager 16% (51)
Employer names and spend open in the full report, along with the other 313 customers.
Everything 316 customers told us about Microsoft Azure.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
40 Net Promoter Score, from 315 scored reviews- Promoters 165
- Passives 112
- Detractors 38
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 13 reviews, accumulated up to each month. Category median 50 across 13 companies.
Praised
- Seamless Microsoft Integration
- Comprehensive Cloud Service Portfolio
- Enterprise-Grade Security and Scalability
- Better Cost Management and Transparency
Criticised
- Pricing Complexity and Cost Management
- Support Quality and Learning Curve
- Administrative Overhead and Configuration Effort
- Vendor Lock-in and Portability Pressure
What customers say
Renewal intent
Plan to renew 68%Plan to renew, by seniority
- 60% 99 answers
- 79% 33 answers
- 76% 17 answers
- 100% 11 answers
- 8.7/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 5.7/10 Average score from customers not renewing
Top alternatives
Most weighed by Microsoft Azure customers
Report
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