Microsoft Technology Solutions India
Microsoft Technology Solutions India refers to the India-based technology and engineering operations of Microsoft Corporation, which develop, support, and deliver software products, cloud services, and enterprise solutions for global customers. These teams contribute to core platforms such as Azure, Microsoft 365, and business applications, and provide implementation and support services to enterprises and partners. The organization generates revenue through licensing, subscriptions, and services tied to Microsoft’s global product portfolio.
- Cloud Infrastructure & Hosting
- Enterprise ERP
- IT Consulting & Implementation
- Revenue
- $240.0B
- Employees
- 220,000
- Founded
- 1990
- Headquarters
- India
What 24 Arbolus experts think of Microsoft Technology Solutions India
NPS scores are distributed with 48% Promoters (NPS 9-10), 24% Passives (NPS 7-8), and 28% Detractors (NPS 6 or below). 60% of respondents show positive renewal intent, with a smaller segment (16%) expressing no or unsure renewal. Implementation stickiness is high: 65% have been implemented for more than one year, while 15% are in OffBoarding or Pilot stages. Key patterns include strong satisfaction among high spenders and long-term users, with detractors concentrated among short-tenure and lower-spending segments.Overall Customer Sentiment: Positive
Who reviewed Microsoft Technology Solutions India
- C-Suite 79% (19)
- Director 17% (4)
- Manager 4% (1)
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Sentiment
33 Net Promoter Score, from 24 scored reviews- Promoters 11
- Passives 10
- Detractors 3
Cumulative NPS by month
+4 over 3 months- Jun 4
- Jul 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 63% 19 answers
- 100% 4 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 6.8/10 Average score from customers not renewing
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