MIKROTIK
MikroTik is a Latvian networking equipment manufacturer that develops routers, switches, wireless systems, and the RouterOS operating system for internet service providers, enterprises, and network integrators. The company generates revenue by selling hardware devices and software licenses globally through distributors, resellers, and direct channels. Its products are widely used for building and managing wired and wireless networks, including ISP backbones and customer premises networks.
- Revenue
- $80.0M
- Employees
- 350
- Founded
- 1996
- Headquarters
- Riga, Latvia
What 8 Arbolus experts think of MIKROTIK
NPS scores range from 4 to 10, with the majority above 7, indicating strong satisfaction particularly among small to mid-sized deployments. Renewal intent is highest among low- and mid-spend users, while high spenders display uncertainty. Most customers report implementation durations greater than a year, with positive themes centering on cost-effectiveness, routing capabilities, and reliability for remote deployments. Negative themes are tied to limitations in enterprise feature set, centralized management, and support. Overall Customer Sentiment: Positive
Who reviewed MIKROTIK
- C-Suite 62% (5)
- Director 38% (3)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about MIKROTIK.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
12 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 3
- Detractors 2
Cumulative NPS by month
+1 over 3 months- Mar 7
- May 7
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 50 across 3 companies.
Praised
- Cloud and SD-WAN Capabilities
- Targeting Budget-Conscious Expansions
- Enterprise Feature Enhancement
- Excellent Cost-Effectiveness
Criticised
- Security Integration Shortcomings
- Limited Enterprise Management Features
- Not Ideal for Highly Centralized Environments
- Emerging Competitor Offerings
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 2 answers
- 67% 3 answers
- 8.7/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
Top alternatives
Most weighed by MIKROTIK customers
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