Mosyle-like: Addigy competitor: NinjaOne

ninjaone.com · Austin, United States of America

NinjaOne is a cloud-based IT management and remote monitoring platform that helps managed service providers and internal IT teams manage, secure, and support endpoints across distributed environments. The company offers tools for device monitoring, patch management, remote access, backup, and IT automation, sold on a subscription basis. Its customers are primarily SMB and mid-market organizations and MSPs that need centralized endpoint and IT operations management.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Cybersecurity Services
Revenue
$120.0M
Employees
600
Founded
2013
Headquarters
Austin, United States of America

What 19 Arbolus experts think of Mosyle-like: Addigy competitor: NinjaOne

NinjaOne exhibits a very high NPS profile: 35% NPS 10, 41% NPS 9, 18% NPS 8, 6% NPS 7, with no low scores. Renewal intent is overwhelmingly strong among respondents who disclosed it, all affirming continued use except one not sure. Stickiness is high: the majority of users are in mature stages (>1 year) or have renewed within a year. Key themes are broad cross-role satisfaction, stickiness in high spend brackets, and minimal churn indications.Overall Customer Sentiment: Positive

Who reviewed Mosyle-like: Addigy competitor: NinjaOne

Total customers 19 19 current · 0 former
Reviews growth +19 in six months
Seniority of respondents
  • C-Suite 63% (12)
  • Director 26% (5)
  • Manager 11% (2)
Revenue Leader Director NPS 8 Undecided
Executive C-Suite NPS 9
Executive Director NPS 9

Employer names and spend open once the report publishes.

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Sentiment

68 Net Promoter Score, from 19 scored reviews
  • Promoters 13
  • Passives 6
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • Apr 8
  • May 8
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 43 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 89%
  • Will renew 8
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 6 answers
  • Director 0% 1 answer
  • Manager 100% 2 answers
  • 8.9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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