Jamf
Jamf is a software company that provides Apple device management and security solutions for enterprises, schools, and government organizations. Its cloud-based platform helps IT teams deploy, configure, secure, and manage Macs, iPads, iPhones, and Apple TVs at scale, integrating with identity, security, and endpoint management workflows. Jamf generates revenue through subscriptions and licenses to its SaaS products and related services.
- Endpoint & Device Security
- IT Consulting & Implementation
- Revenue
- $564.0M
- Employees
- 3,000
- Founded
- 2002
- Headquarters
- Minneapolis, United States of America
What 69 Arbolus experts think of Jamf
NPS scores for Jamf are strongly positive, with the majority in the 8-10 range and several scores at 10. Renewal intent is extremely high among Apple-first organizations, with only a minority indicating uncertainty, typically due to cost or cross-platform needs. Most customers are in full production, with very few in pilot or offboarding stages. Key feedback highlights robust Apple integration, automation, and support as clear strengths, while complexity and limited non-Apple support are ongoing watchpoints.Overall Customer Sentiment: Positive
Who reviewed Jamf
- C-Suite 62% (43)
- Director 26% (18)
- Manager 12% (8)
Employer names and spend open in the full report, along with the other 66 customers.
Everything 69 customers told us about Jamf.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
43 Net Promoter Score, from 69 scored reviews- Promoters 33
- Passives 33
- Detractors 3
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 34 across 6 companies.
Praised
- Cost Efficiency for Mixed Environments
- Unified Platform Bundling
- AI-Driven Management
- Deep Apple Integration
Criticised
- Innovation Gaps
- Bundling and Cost
- Competitive Parity from Intune
- Learning Curve
What customers say
Renewal intent
Plan to renew 81%Plan to renew, by seniority
- 76% 33 answers
- 87% 15 answers
- 83% 6 answers
- 100% 3 answers
- 8.7/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Jamf customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Jamf
Do you use Jamf at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 69 customers of Jamf have already contributed
Takes a few minutes. Your identity stays anonymous.