Ninjaone
NinjaOne (formerly NinjaRMM) provides a cloud-based remote monitoring and management platform that helps managed service providers and IT teams manage, secure, and support endpoints across distributed environments. Its software centralizes device monitoring, patch management, remote access, backup, and IT automation, sold on a subscription basis. The company primarily serves MSPs and mid-market organizations seeking to streamline IT operations and endpoint management.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $90.0M
- Employees
- 600
- Founded
- 2013
- Headquarters
- Austin, United States of America
What 62 Arbolus experts think of Ninjaone
62 customers have reviewed Ninjaone so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Ninjaone
- C-Suite 64% (40)
- Director 21% (13)
- Manager 15% (9)
Employer names and spend open once the report publishes.
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Sentiment
46 Net Promoter Score, from 62 scored reviews- Promoters 34
- Passives 23
- Detractors 5
Cumulative NPS by month
+1 over 6 months- May 8
- Jun 8
- Jul 9
- Aug 8
- Sep 9
- Oct 9
Net Promoter Score across 10 reviews, accumulated up to each month. Category median 23 across 10 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 74%Plan to renew, by seniority
- 69% 29 answers
- 83% 12 answers
- 75% 8 answers
- 100% 1 answer
- 9.2/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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