Nlyte Software Limited
Nlyte Software Limited provides data center infrastructure management (DCIM) and asset lifecycle management software that helps enterprises and colocation providers plan, monitor, and optimize their data centers and hybrid IT environments. Its platform tracks physical and virtual assets, power, cooling, and capacity to improve uptime, efficiency, and compliance, and is sold primarily via software licenses and subscriptions with related services. Nlyte serves large enterprises, government agencies, and service providers globally.
- IT Consulting & Implementation
- Data Integration & ETL
- Asset Performance Management
- Revenue
- $25.0M
- Employees
- 120
- Founded
- 2004
- Headquarters
- Londonderry County Borough, United Kingdom
What 8 Arbolus experts think of Nlyte Software Limited
Nlyte demonstrates a strong positive sentiment across users in enterprise and mid-market segments, with NPS scores predominantly in the 8–10 range and high renewal intent among established customers. Stickiness is high, with most customers reporting over one year in production and many expressing reliance on the platform for daily operations. However, some dissatisfaction is present, particularly among influencers in pilot phases and users citing administration complexity. The overarching sentiment is favorable, citing asset accuracy, operational control, and capacity planning, with reservations related primarily to usability and implementation burden.Overall Customer Sentiment: Positive
Who reviewed Nlyte Software Limited
- C-Suite 50% (4)
- Director 38% (3)
- Manager 12% (1)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about Nlyte Software Limited.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 4
- Detractors 1
Cumulative NPS by month
+1 over 4 months- Nov 7
- Sep 8
- Apr 8
- Jun 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 33 across 2 companies.
Praised
- Operational Efficiency Gains
- Comprehensive Asset Management
- Scalable to Complex Environments
- Broader Usability and Simplified Configurations
Criticised
- Resource Intensity and Overhead
- Implementation and Administration Complexity
- Not Suited for Small Deployments
- Risk of Complexity Driving Churn
What customers say
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 75% 4 answers
- 67% 3 answers
- 8.8/10 Average score from customers who will renew
- 6.5/10 Average score from customers not renewing
Top alternatives
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