Nutanix

nutanix.com · San Jose, United States of America

Nutanix is an enterprise cloud computing company that provides hyperconverged infrastructure and hybrid multicloud software, enabling organizations to run applications and manage data across private, public, and edge clouds. Its platform integrates compute, storage, networking, and virtualization, and it generates revenue primarily through software subscriptions, support, and related services sold to mid-market and large enterprises globally.

  • Cloud Infrastructure & Hosting
  • Database & Data Storage
  • IT Consulting & Implementation
Revenue
$2.2B
Employees
7,000
Founded
2009
Headquarters
San Jose, United States of America

What 65 Arbolus experts think of Nutanix

NPS scores skew high with 10 Promoters out of 15 sampled, while Detractors are minimal. Renewal intent is strong among high-spend and long-tenure customers; stickiness is high, with most in the MoreThan1Year implementation stage. Recurring themes in feedback highlight strong operational ease, scalability, and responsive support, though concerns remain over potential price increases and future licensing changes. Overall Customer Sentiment: Positive

Who reviewed Nutanix

Total customers 65 64 current · 1 former
Reviews growth +36 in six months
Seniority of respondents
  • C-Suite 75% (49)
  • Director 17% (11)
  • Manager 8% (5)
Engineering Executive C-Suite NPS 9
Revenue Partner C-Suite NPS 5
Engineering Leader C-Suite NPS 8

Employer names and spend open in the full report, along with the other 62 customers.

Everything 65 customers told us about Nutanix.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

36 Net Promoter Score, from 65 scored reviews
  • Promoters 34
  • Passives 21
  • Detractors 10

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 38 across 5 companies.

Praised

  • Expansion into Hybrid Cloud
  • AI-Enhanced Operations
  • Flexible Licensing for Wider Adoption
  • Exceptional Reliability and Availability

Criticised

  • Risk of Aggressive Price Increases
  • Vendor Lock-In & Cost Model Risks
  • Competitive Threats from HPE and Azure
  • Initial Acquisition Cost

What customers say

Exceptional Reliability and Availability
“Since going live on Nutanix we've had zero unplanned downtime on production-critical VMs—this outcome alone justified the investment and improved our operational confidence.”
Ease of Management and Fast Support
“When I need support, a Nutanix engineer is usually working with me in less than an hour, allowing issues to be resolved much faster than before.”
Centralized and Automated Administration
“Nutanix integrates new features on the same console, so administration doesn't require new skills for every added feature, saving us substantial time in training and daily tasks.”

Renewal intent

Plan to renew 68%
  • Will renew 27
  • Undecided 10
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 67% 27 answers
  • Director 33% 6 answers
  • Manager 100% 3 answers
  • Not specified 100% 4 answers
  • 9.1/10 Average score from customers who will renew
  • 7.9/10 Average score from undecided customers
  • 5.3/10 Average score from customers not renewing

Top alternatives

Most weighed by Nutanix customers

Report

For people who use Nutanix

Do you use Nutanix at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 65 customers of Nutanix have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.