Sunbird DCIM
Sunbird DCIM is a software company that provides data center infrastructure management (DCIM) solutions to enterprises, colocation providers, and government organizations. Its platform helps customers monitor, manage, and optimize power, cooling, capacity, and assets across data centers to improve uptime and efficiency. Sunbird generates revenue through licensing and subscriptions for its DCIM software and related support services.
- IT Consulting & Implementation
- Business Intelligence & Dashboards
- Revenue
- $25.0M
- Employees
- 120
- Founded
- 2015
- Headquarters
- Somerset, United States of America
What 12 Arbolus experts think of Sunbird DCIM
NPS scores range from 1 to 10, with a pronounced clustering in the 7–10 "promoter" range across the majority of respondents. Renewal intent is overwhelmingly positive among high spenders, with nearly all indicating intent to renew. Long-term stickiness is demonstrated by most customers being in the MoreThan1Year implementation stage. Key expert feedback highlights Sunbird's strong operational benefits, especially for medium to large-scale environments, with some minor concerns around limited AI-driven automation and the degree of manual data interpretation still required.Overall Customer Sentiment: Positive
Who reviewed Sunbird DCIM
- C-Suite 50% (6)
- Director 40% (5)
- Manager 10% (1)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about Sunbird DCIM.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
41 Net Promoter Score, from 12 scored reviews- Promoters 6
- Passives 5
- Detractors 1
Cumulative NPS by month
-2 over 5 months- Nov 10
- Apr 7
- May 7
- Jun 8
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 25 across 3 companies.
Praised
- Improved Seamless Integration
- Enhancing Predictive Automation
- Supporting AI-Driven Data Centers
- Exceptional Operational Visibility
Criticised
- Not Ideal for Smaller Environments
- Limited AI Automation
- Dependence on Manual Data Massaging
- Competitor Focus on Compliance
What customers say
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 67% 3 answers
- 50% 2 answers
- 100% 2 answers
- 8.8/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
Top alternatives
Most weighed by Sunbird DCIM customers
Report
More in Data & Analytics and ERP Software
Other companies in both categories with a customer report.
For people who use Sunbird DCIM
Do you use Sunbird DCIM at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 12 customers of Sunbird DCIM have already contributed
Takes a few minutes. Your identity stays anonymous.