Kandji
Kandji provides a cloud-based Apple device management platform that helps enterprises deploy, configure, secure, and monitor Macs, iPhones, iPads, and Apple TVs. Its software automates compliance, patching, and security policies for IT and security teams managing Apple fleets. The company generates revenue through subscriptions to its SaaS device management and security platform.
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $80.0M
- Employees
- 450
- Founded
- 2018
- Headquarters
- San Diego, United States of America
What 20 Arbolus experts think of Kandji
NPS scores are strong, with 40% promoters (NPS 9–10), 45% passives (NPS 7–8), and 15% detractors (NPS 6 or below). 70% of experts indicate strong renewal intent, with only a small portion unsure or planning to churn. Most customers are well into deployment, with over half using Kandji for more than one year. Expert feedback highlights automation, Apple integration, and ease of use as key positives. Some limitations are noted for cross-platform needs and advanced workflows. Tension exists between satisfaction for Apple-centric fleets and constraints for mixed environments.Overall Customer Sentiment: Positive
Who reviewed Kandji
- C-Suite 65% (13)
- Director 20% (4)
- Manager 15% (3)
Employer names and spend open in the full report, along with the other 17 customers.
Everything 20 customers told us about Kandji.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
25 Net Promoter Score, from 20 scored reviews- Promoters 8
- Passives 9
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.
Praised
- Security and Compliance Focus
- User-Friendly Interface
- Automation and Efficiency
- Cost Optimization
Criticised
- Cost Concerns
- Workflow Customization Limitations
- Apple-Only Focus
- Cross-Platform Limitations
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 75% 12 answers
- 100% 3 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Kandji customers
Report
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